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3 Steps to Elicit True Listening—Competency, Compassion, and Consistency

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By Joe Judge and Mike Merrill, co-authors — “Leadership is Overcoming the Natural: 52 Maxims to Move Beyond Instinct” A team’s performance suffers significantly under a leader who fails to inspire. Research by behavioral statistician Joseph Folkman indicates that leaders who do not inspire their followers have a total leadership effectiveness rate of 9%, an engagement rate of 23%, and …

How to Maintain Authenticity Amid Fake News Predominance

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By Chan Desai, Account Strategist — Otter PR   The term “fake news” has entered the cultural zeitgeist and taken hold in the last decade. Used as a way to discredit news sources, media outlets, or virtually anyone with an opposing narrative, it has led to widespread misinformation and distrust between media and the public.  Once a compelling fake news …

Why You Should Test Your Negotiation Skills and How to Do It

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By Paul Bramson, CEO — The Paul Bramson Companies Negotiation skills are a neglected practice. People often shy away from it because it makes them uncomfortable, and yet, negotiation is something no one can truly hide from. Negotiation skills are a necessity for any major life event, whether it’s negotiating a job offer, a higher salary, a budget increase, stronger …

How Leaders Can Master the 4 Styles of Communication

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By Richard Newman A good leader must possess a wide range of skills and qualities, including openness, self-awareness, innovation, creativity, empathy, and so much more. Perhaps the most important skill for successful leaders is to flex your communication style for the situation.  Because leaders find themselves in many different situations speaking to many different people, effective communication must be adaptable …

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What to Look for When Hiring a Keynote Speaker or Workshop Leader

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About 40% of my revenue comes from giving speeches about business, marketing, and leadership at events and conference around the globe. In the past 18 months, I’ve had speeches in Dubai, Poland, Israel, Chile, Colombia, Lebanon, Canada, Argentina, and half a dozen cities around the United States where I shared insights and information about what works and what doesn’t work in business. …

20 Ways for Baby Boomers to Communicate Better with Gen Z Employees

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If you’re like a lot of seasoned executives, you want to do a better job communicating with your younger employees. After all, research indicates that executives who do a better job communicating with their employees make more money and get better jobs. The good news is that adjusting your communication style isn’t as complex as it might seem. The starting …

An In-Depth Guide on How to Improve Your Communication Skills

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If you’re like a lot of people, you know that good communication skills can lead to a better salary, more promotions, and better leadership skills. But those aren’t the only benefits. Recent research shows that good communication skills can help you improve productivity, reduce stress, and work more efficiently. The problem most people face is that they don’t have a step-by-step plan …

9 Effective Communication Skills to Help You Become a Better Leader

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If you’ve been hanging around the Unspoken Rules of Leadership website for a while, you know that I spend a good amount of time speaking about communication skills at events and conferences around the globe. Effective communication is essential in any workplace. It allows employees to collaborate, share ideas, and problem-solve. Good communication skills can also improve productivity, reduce conflict, …

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Communication Skills: 37 Science-Based Techniques for the Workplace.

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If you’re like a lot of people reading this, you’re interested in improving your communication skills. It might be because you’re an executive who wants to do a better job working with employees. Or, it might be because you’re a manager who is trying to mentor a co-worker. It might even be because you’re a sales executive who wants to …