The No-Drama Zone: How to Handle Communication with Respect and Tact

Research from Risely shows that good communication skills can result in improved employee morale, greater productivity, and an increase in profits. Additional research from Pollack shows that improved conflict resolution reduces stress, improves performance, and reduces attrition.

The bottom line: Employees who are trained in communication skills are more productive, engaged, and satisfied with their jobs.

In this fun, engaging, science-based workshop, Jamie Turner will guide your employees through a step-by-step process designed to help them improve their communication skills and conflict resolution skills.

Here’s just some of what they’ll learn:

  • Understanding Conflict: Why understanding the difference between constructive and destructive conflicts can be a game-changer.
  • Active Listening: How to understand the underlying issues and emotions involved in a conflict.
  • Effective Communication: Using clear and effective communication to prevent and manage conflicts.
  • Emotional Intelligence: How to manage emotions in challenging situations.
  • Negotiation Skills: How to find win-win solutions and create positive outcomes for conflicting parties.
  • Managing Difficult Conversations: How to handle difficult conversations with empathy and professionalism.
  • Creating a Positive Conflict Culture: How to create a positive conflict culture where conflicts are seen as opportunities for growth and improvement.
  • Conflict Prevention: How to prevent conflicts through effective communication, team-building activities, and conflict resolution policies.

About Jamie Turner

Jamie Turner is an internationally recognized author, professor, speaker, and consultant who has helped employees from some of the world’s largest organizations do a better job leading themselves and leading others.

Jamie’s clients include

Client Testimonials

Watch Jamie in Action

If you’re interested in having Jamie conduct a workshop for your organization, email him by clicking here or by using the contact information below.

You may have seen Jamie in The Wall Street JournalInc., Entrepreneur, Business Insider, or Forbes. He’s also a regular guest on CNN where he delivers segments on marketing, persuasion, and leadership. He has been profiled in one of the world’s best selling college textbooks and is the co-author of several essential business books, including How to Make Money with Social Media, Go Mobile, and An Audience of One.

87,400+ people follow Jamie on social media and in his newsletter. You can sign up for his newsletter here.


Email: Jamie@JamieTurner.Live

Speaker Website: JamieTurner.Live