In a famous speech, investor Warren Buffett offered to pay graduates 50% more for their services if they simply took a course to improve their communication skills. Today, that skill gap has become a crisis.
We are entering a phase of professional life where most basic communication tasks—from drafting emails to summarizing reports—will be handled by generative AI.
If human employees are not trained to deliver the unique, high-value communication that only we can provide, they will quickly be rendered redundant. The future of work is not about replacing humans with AI; it’s about making humans indispensable through superior emotional intelligence and strategic communication.
This innovative, engaging, and science-based keynote guides leaders and teams through a step-by-step process designed to blend the efficiency of AI with the indispensable power of human connection, ensuring participants become the most valuable communicators in their organizations.
The average employee spends more than 50% of their time on emails and internal meetings. As AI automates these low-value tasks, the human communication skills that remain—empathy, conflict resolution, and complex negotiation—become the ultimate differentiators. Organizations that fail to intentionally upskill their teams in these core areas risk falling into the “Automation Trap,” losing their most valuable talent to companies that understand this new equation.
Participants will not just learn to use AI; they will learn how to use it to make themselves better at the things that matter most.
We explore how the brain processes difficult conversations and conflict. Attendees learn science-based techniques to engage the prefrontal cortex over the emotional amygdala, leading with empathy and composure in high-stakes moments. This section teaches employees how to deliver feedback, negotiate difficult contracts, and handle high-stress client interactions with unwavering confidence.
This section demystifies AI’s role in communication. Participants learn specific, tactical methods for using generative tools to immediately improve clarity, distill complex thoughts into precise language, and accelerate drafting time by up to 40%. The goal is to make AI a partner for efficiency, freeing up human time for high-value strategic work.
In a world of synthetic content, authenticity is the highest form of currency. We show participants how to leverage their personal brand through strategic vulnerability to quickly build trust with colleagues and clients. This involves understanding how to master their message, establish certitude in their voice, and practice polarity—courageously standing for a unique point of view to attract loyalty.
This keynote is vital for any professional who believes effective communication is a competitive advantage: High-potential leaders, sales professionals, and managers who need to translate complex strategies into concise, persuasive action.
The result is a workforce that knows how to think with the speed and precision of AI, but speaks with the influence and trust that only a fully realized human can command.
Jamie Turner is an internationally recognized author, professor, speaker, and consultant who has helped employees from some of the world’s largest organizations do a better job leading themselves and leading others.
If you’re interested in having Jamie conduct a workshop for your organization, email him by clicking here or by using the contact information below.
You may have seen Jamie in The Wall Street Journal, Inc., Entrepreneur, Business Insider, or Forbes. He’s also a regular guest on CNN where he delivers segments on marketing, persuasion, and leadership. He has been profiled in one of the world’s best selling college textbooks and is the co-author of several essential business books, including How to Make Money with Social Media, Go Mobile, and An Audience of One.
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Email: Jamie@JamieTurner.Live
Speaker Website: JamieTurner.Live